Privacy Policy

HairByHannah(“we”, “us”, or “our”) is a bridal hair styling business operated by Hannah, based in Helston, Cornwall. This website is https://www.hairbyhannah.co.uk.

Hannah is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your information, contact us at hn@hairbyhannah.co.uk or call 07548 443785.

We may collect and process the following information:

• Enquiry form: your name, email address, phone number (if provided), wedding date, venue name and location, service required, bridal party size (if provided), and any message you send about your wedding plans.
• Technical data: basic server and security logs held by our website host (for example, IP address, browser type, and pages visited). We do not use analytics cookies or tracking tools on this website.
• Communications: if you email or call us directly, we keep the information you choose to share so we can respond.

We do not ask for sensitive personal data (such as health information) through this website. Please do not include unnecessary personal details in your enquiry.

We use your personal data to:

• respond to your enquiry and discuss bridal hair services;
• provide quotes, availability, and booking information;
• deliver services if you become a client;
• protect our website and enquiry form from spam and abuse.

Under UK data protection law, we rely on:

• Legitimate interests — to respond to enquiries and run our business in a way you would reasonably expect;
• Steps prior to entering a contract — when you contact us about booking bridal hair services;
• Legal obligation — where we must keep certain records for tax or accounting purposes.

We do not use your enquiry details for email marketing. We will only contact you about your enquiry or booking unless you separately ask us to do otherwise.

We do not sell your personal data. We share it only with trusted service providers who help us run this website and handle enquiries:

• Web3Forms — delivers enquiry form submissions to us by email. Web3Forms is based in the United States.
• hCaptcha — helps prevent spam on our enquiry form. hCaptcha is operated by Intuition Machines, Inc. (United States).
• Vercel — hosts this website and may process technical request data. Vercel is based in the United States.

Each provider processes data on our instructions to deliver their service. Their privacy policies explain how they handle data in more detail.

Some of our service providers are located outside the UK. Where personal data is transferred internationally, we ensure appropriate safeguards are in place — for example, through the provider's standard contractual terms or equivalent protections recognised under UK data protection law.

We keep enquiry details for up to 12 months after our last contact with you, unless you become a client or we need to keep information longer for legal, tax, or accounting reasons.

If you book bridal hair services, we retain the information needed to deliver your booking and maintain our business records for as long as required by law and good business practice.

Technical logs held by our hosting provider are kept for a limited period defined by the provider's own retention practices.

Under UK data protection law, you have the right to:

• ask for a copy of the personal data we hold about you;
• ask us to correct inaccurate data;
• ask us to delete your data in certain circumstances;
• ask us to restrict or object to how we use your data;
• withdraw consent where we rely on it (not usually applicable to enquiries);
• contact the UK Information Commissioner's Office if you remain unhappy with how we've handled your data.

To exercise any of these rights, email hn@hairbyhannah.co.uk— we'd always rather help you directly. We may need to verify your identity before responding.

This website does not use analytics or advertising cookies. Our enquiry form uses hCaptcha, which may set cookies or similar technologies that are strictly necessary to detect spam and protect the form. You can control cookies through your browser settings.

If we add analytics or other non-essential cookies in future, we will update this policy and ask for your consent before those cookies are used.

We may update this privacy policy from time to time. The “Last updated” date at the top of this page shows when it was last revised. Significant changes will be reflected on this page.

For any questions about this privacy policy or your personal data, contact Hannah at hn@hairbyhannah.co.uk.

To make an enquiry about bridal hair services, visit our contact page.